Case Studies

Through the implementation of our capabilities, Kenway Consulting has brought a great deal of value to our clients. We believe that no client should ever embark on a project that will cost more than the value derived from the investment.

It is a belief we hold dear in respect to our own spend, and we strive to steward our clients’ projects in the same manner.

It is a belief we hold dear in respect to our own spend, and we strive to steward our clients’ projects in the same manner. We have selected representative Successes for publication here, and plan to continue adding more of the unpublished variety each and every day.

Kenway Displays Integrity During Contract Negotiations

Kenway had been pursuing work with a large client for several years. This hard work eventually resulted with an opportunity that had the potential to lead to a long term relationship. However, issues arose when it came to sign the Master Services Agreement (MSA). Generally, companies provide MSA templates, and the parties involved negotiate the final wording before work begins.

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Kenway Displays the Value of its Services-Based Model

A long term client was beginning to make demands concerning the staffing of Kenway resources. They wanted to hold onto specific resources in a staff augmentation manner despite the fact that Kenway could support the needs of the client at a lower cost and high quality with a different approach.

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Kenway Ensures the Success of their Business Partners Despite a Difficult Environment

Kenway had been providing Business Intelligence services to a Financial Institution and its various business units. The BI Lab Team had been a presence at the client for several years and had delivered high impact analysis.

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Kenway Mitigates a Risk Due to Resource Dependency

After assessing the situation, Kenway provides a client with honest advice as opposed to selling more work.

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Kenway Enabled a Client to Evaluate a New System to Improve Customer Service

A Fortune 50 Telecommunications provider needed help in measuring how a major implementation would improve its operations. The communications provider was implementing a new Interactive Voice Response (IVR) system with the goal of enhancing customer service in its call centers through improving routing accuracy.

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KENWAY ENABLES PROJECT MANAGERS WITH PMO CREATION

Kenway Consulting was asked to assist a Major Financial Institution in the creation and management of their Business Program Management Office (PMO). The sponsoring business organization recognized the importance of an Enterprise view, and needed a road map to aggregate the needs and requirements of multiple stakeholders.

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Kenway Stands Firm Pricing Structure

Kenway stood by its pricing structure in order to continue to ensure the highest quality. Industry: Financial Services Guiding Principles: To operate with maximum efficiency and strive to maintain a low cost structure with every decision made. To communicate swiftly and effectively through all channels, at all levels, internally and externally, regardless of whether the […]

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Kenway Puts a Technology Retailer First

After assessing the situation, Kenway provides a client with honest advice as opposed to selling more work. Industry: Technology Infrastructure and Resale Services Guiding Principles: To operate, think, demonstrate, speak and lead with integrity and emphasize it through all mediums.  To always, under all circumstances and under all economic conditions, do what we believe is […]

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Kenway Helps to Put IT and Product Management on the Same Page

Kenway drives improvements for clients through objective and honest communication. Industry: Financial Services Guiding Principle: To communicate swiftly and effectively through all channels, at all levels, internally and externally, regardless of whether the information is good or bad. To strive to establish, foster and maintain the role of trusted advisor for our partners, prospects and […]

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Kenway Helps a Client Better Implement New Technologies

Kenway is building the framework of a Change Management structure that will allow the client to more efficiently implement new initiatives. Industry: Technology Infrastructure and Resale Services Guiding Principles: To provide premium-level, consultative services at below market pricing. To strive to establish, foster and maintain the role of trusted advisor for our partners, prospects and […]

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Kenway Goes the Distance to Provide Value

Kenway took the initiative to help a telecommunications client to resolve reporting and analytics problems despite an uphill battle with a software vendor.  Industry: Telecommunications Guiding Principle: To debate options prior to decisions, and implement the selected option for success. To foster and expand specific technology, methodology and implementation partnerships for the mutual benefit of […]

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Kenway Exhibits its Value as a Trusted Advisor

Kenway recognized risks within a client’s project management methodology and took steps to help identify and alleviate challenges moving forward.    Industry: Technology Infrastructure and Resale Services   Guiding Principles: To strive to establish, foster and maintain the role of trusted advisor for our partners, prospects and clients through long-term, mutually beneficial relationships.   The […]

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Kenway Ensures the Client Receives Valuable End Results

Kenway informed their client that a project had to be restructured or it was doomed to fail.   Industry: Technology Infrastructure and Resale Services   Guiding Principle: To communicate swiftly and effectively through all channels, at all levels, internally and externally, regardless of whether the information is good or bad.   The Situation: Kenway was […]

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Kenway Ensures a Client is Empowered for Long Term Success

Kenway provided proper knowledge transfer activities, allowing a telecommunications client to take over long term support of an extremely complex application.

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