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Documentation and deployment of best practices are essential to achieving a successful Salesforce Marketing Cloud implementation. Defining, documenting, and distributing plans ensures all parties are aligned with when, where, and how customer...

As the healthcare industry adopts many retail-based marketing strategies like email marketing and self-service patient portals, many organizations are implementing Salesforce Health Cloud. Salesforce Health Cloud was created to help healthcare...

When used as a verb, ‘implement’ can mean to carry out or to accomplish. When used as a noun, ‘implement’ refers to a device or tool used to perform a task.  So, when we talk about ‘implement’ in relation to Salesforce, we like to think...