Blog
Blog
April 17, 2024
Technology Solution Delivery
Is Your Organization Ready for AI Adoption?
Artificial intelligence (AI) is rapidly transforming industries, offering exciting opportunities to optimize processes, gain valuable insights, and unlock new levels of efficiency. However, navigating the path to successful AI adoption can be...
April 11, 2024
Technology Solution Delivery
Unlocking Efficiency: Generative AI’s Role in Contact Center Innovation
Introduction Throughout the past year, Kenway Consultants have been deeply involved in orchestrating the buildout of a Contact Center as a Service (CCaaS) implementation at a major telecom provider in the United States. Our team has played critical...
April 03, 2024
Technology Solution Delivery
Exploring Microsoft Fabric: Features, Use Cases, and FAQs
With the official announcement of Microsoft Fabric, Kenway has explored how this new toolset will impact data-driven organizations across industries. As data professionals, we continually aim to learn how these, and other, innovative data...
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