June 29, 2021
Information Insight

Reflecting on a $900M Miss

A string of mergers in the 1990s turned Citigroup Inc. (Citi) into a financial powerhouse. Many years later, the legacy of those deals and decisions made around system integration (or lack thereof) is now at the core of a major issue for the bank...

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February 26, 2020
Enterprise Program Leadership

Business Analysis the Kenway Way

It’s a common client problem. Overloaded by the latest fire drills and issues with current releases, your product team can’t devote time to longer-term planning for future features or coordination with other business teams. Your product...

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June 13, 2019
Technology Solution Delivery

Project Management Lessons from Eight Seasons of “Game of Thrones”

Note: This post is dark and full of spoilers for all seasons of “Game of Thrones.” Read at your own risk. The critically-acclaimed television show “Game of Thrones” abounds with teachings for would-be rulers, but it also offers quite a few...

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