Kenway Consulting Joins Cyara Global Partner Program

By Antonio Gimenez

CHICAGO, Tuesday, April 11, 2023 Kenway Consulting today announced that it has joined the Cyara Global Partner Program.

Cyara, the leading automated CX assurance platform, helps organizations achieve flawless customer experiences through automated testing and monitoring that simulates real world customer interactions across IVR, voice and digital channels.

Kenway will use Cyara’s platform to help clients identify potential customer experience issues and deliver innovative solutions. Cyara’s platform hosts a suite of application capabilities, which when leveraged to their full capacity, can transform an enterprise quality assurance model to consistently deliver quickly, with quality, and at scale.

“Kenway is committed to helping organizations achieve their business objectives and accelerate their digital transformation,” said Matt Kueker, CEO, Kenway Consulting. “We are excited to partner with Cyara to offer our clients the most comprehensive solution for ensuring the quality and compliance of their digital customer experiences.”

To learn more about how Kenway can help, contact in**@**************ng.com.

 

# # #

About Kenway Consulting

Kenway Consulting is a management and technology consulting firm whose entire reason for existence is to help companies and its employees. Founded in 2004 on the principles of being good and being truthful, Kenway’s set of Guiding Principles steers each employee’s decision-making process and centers on integrity, quality, value and respect. The company focuses on the means and not the outcomes, always in line with these Guiding Principles, and always with integrity as its cornerstone. Kenway strives to provide all clients with unmatched quality and service, and specializes in the areas of Technology Solution Delivery, Enterprise Program Leadership, and Information Insight.

Press Release - Kenway Consulting Cyara Global Partner Program Announcement (PDF)

Read More



Related Posts

A Guide to Chatbots and Conversational AI Solutions
The way we interact with technology has changed. Users now expect natural, conversational experiences, and chatbots powered by conversational AI...
Read More
Responsible AI in the Contact Center: Build for Trust Before You Build the Bot
AI is moving into contact centers faster than most operating models can keep up. Gartner expects agentic AI to autonomously...
Read More
Call Routing Architecture Redesign: Streamlining IVR Routing for a Fortune 50 Telecom
Industry: Telecommunications Client: Fortune 50 Telecom Provider in the US Kenway's Role: Full-lifecycle routing architecture redesign: program and transition management,...
Read More
1 2 3 16

White-Glove Consulting

Have a problem that needs solving? A process that could be smoother?
Reach out to Kenway Consulting for a customized solution that fits your needs today.

CONTACT US
chevron-down