Case Studies

Through the implementation of our capabilities, Kenway Consulting has brought a great deal of value to our clients.

We believe that no client should ever embark on a project that will cost more than the value derived from the investment. We have selected representative Successes for publication here, and plan to continue adding more of the unpublished variety each and every day.

FEATURED CASE STUDY

Telecommunications

Case Study: Crafting a DevOps Strategy for Seamless CCAI Implementation

Client Profile Industry: Telecommunications Client: Fortune 50 telecom Solution: DevOps Strategy Implementation Background The client’s Contact Center architecture stands as a beacon of sophisticated design, underpinned by a well-established DevOps model that efficiently catered to both Voice and...

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