Blog

As an operations leader, you are always worried about making sure you have enough resources to do the work, but not too many so that they are then sitting idle and driving down your utilization rate. When you have responsibility for staffing in a...

It is a truism that in small business, “Cash is king!” Given that as a baseline, it is crucial to understand your forecasts so that your organization is able to accurately manage costs, understand what strategic initiatives are advisable, and...

Asking a question is an art, and I recently made an artistic fail. As a consultant, you ask a lot of questions: What are the pain points? What is the current state of affairs? And my all-time favorite, how long will it take to accomplish such task?...