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“Video killed the radio star” – The Buggles (1979). There was once a time when a company’s IT department was the gatekeeper of all things technology related. They would perform the research and due diligence, purchase a large software...

Did you know that 70% of all major business transformations fail? It’s a bold statistic, but an Oxford University study says the reasoning is simple. Most projects are ‘over budget, over time and under benefit, over and over again.’ Investing...

A string of mergers in the 1990s turned Citigroup Inc. (Citi) into a financial powerhouse. Many years later, the legacy of those deals and decisions made around system integration (or lack thereof) is now at the core of a major issue for the bank...