Case Studies

Technology Infrastructure and Resale Services

Transforming Disparate Data into Actionable Insights

How Kenway Consulting drove operational improvements and increased visibility for a client through the development of a firm-wide Business Intelligence capability.

Kenway Consulting successfully implemented a firm-wide Business Intelligence capability for a client, leading to significant operational improvements and increased insight. The client, an IT cybersecurity provider, was facing inefficiencies in gathering and interpreting performance metrics, resulting in a lack of visibility throughout the organization. This led to missed opportunities, slow response times, and difficulty tracking marketing investments and product success. Operational teams were hindered by the absence of a standardized Business Intelligence function and struggled to access relevant data.

We addressed these challenges by transforming disparate data into actionable insights, providing context, and investigating data at a deeper level. Kenway streamlined reporting processes, developed standardized metrics and key performance indicators, built dashboards using Power BI for decision-making, and established sustainable value realization. We enabled the client to make data-driven, informed recommendations and transitioned the reporting function to dedicated resources.

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