Blog

Introduction In today’s data-driven landscape, BI reporting is crucial for complying with increasingly stringent data privacy regulations. Publicity around security issues is gaining an increased level of attention. Enterprises must prioritize...

Introduction Throughout the past year, Kenway Consultants have been deeply involved in orchestrating the buildout of a Contact Center as a Service (CCaaS) implementation at a major telecom provider in the United States. Our team has played critical...